db222 c Privacy Policy

1 Introduction and Applicability

This privacy policy applies to all services, websites, and related applications of the db222 c platform. When you open an account, log in, or use any service on db222 c, the terms of this policy automatically take effect.

We believe you should have full control over your information. That is why we are transparent about what data is collected, why it is collected, and how it is kept secure. For full details on how db222 c operates and provides its services, visit our About Us page.

2 What Information Is Collected

2.1 Registration and Identity Information

The following information is collected from you when you open an account:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or passport number (for identity verification)

2.2 Financial and Transaction Information

Information related to your payment method is collected during deposits and withdrawals. db222 c currently processes transactions via bKash, Nagad, Rocket, and bank transfer. The date, amount, and method of each transaction are recorded.

2.3 Usage and Activity Information

Your session data, game history, betting activity, and time spent on the platform are recorded. This information is primarily used to improve service quality and ensure responsible gaming.

2.4 Technical Information

Your device type, operating system, browser information, IP address, and cookie data are collected automatically. These are used to maintain security and prevent fraudulent activity.

3 Purpose of Data Collection

db222 c uses your information only for specific and legitimate purposes. Information is never used for any unrelated or unnecessary purpose. The main reasons for data collection are:

• Account creation, verification, and management
• Processing deposits, withdrawals, and other financial transactions
• Managing bonuses and promotional offers
• Providing customer support and resolving issues
• Preventing fraud and unauthorized activity
• Improving platform performance and user experience
• Implementing and monitoring responsible gaming practices
• Meeting legal obligations

Details on how we work to ensure the safe and responsible use of your data are set out in the db222 c Terms and Conditions.

4 Data Sharing and Third Parties

db222 c never sells your personal information or shares it with third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with selected partners for payment processing, technology infrastructure, and customer support. These partners are contractually bound to comply with our privacy standards.

4.2 Legal Requirements

Relevant information may need to be provided in response to a court order, a lawful request from a government authority, or a legal obligation. In such cases, only the specifically requested information will be provided.

4.3 Game Software Studios

Game providers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe maintain their own security arrangements. Only technical data required to manage game sessions is shared with them — not your personal identity.

5 Data Retention and Security

5.1 Retention Period

All data is retained for as long as your account is active. After an account is closed, certain data — particularly financial transaction records — may be retained for a defined period as required by law.

5.2 Security Measures

db222 c uses SSL encryption technology to protect your information. Passwords are never stored in plain readable form — they are always kept in encrypted form. Regular security audits are conducted to prevent unauthorized access to the system.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used on the db222 c website. They help improve the user experience, manage sessions, and ensure the platform functions correctly.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyze platform usage and improve services.

Most browsers allow you to control cookies. However, disabling certain essential cookies may affect the functionality of the platform.

7 Your Rights

As a user of this platform, you have several rights regarding your own data. db222 c fully respects these rights:

• Right to Access: You can find out what information we hold about you.
• Right to Correction: You can request that incorrect or outdated information be corrected.
• Right to Deletion: You can request that your information be deleted in certain circumstances, though exceptions may apply where there are legal obligations.
• Right to Withdraw Consent: You can withdraw consent previously given for marketing communications at any time.
• Right to Data Portability: You can request certain information in a portable format.

To exercise these rights or make any data-related request, contact us directly.

8 Privacy of Minors

db222 c strictly does not serve anyone under the age of 21 (21+ only). We actively avoid collecting or processing information from minors. If a user's age appears uncertain at the time of registration, additional verification documents may be requested.

If a parent or guardian believes their minor child has opened an account, please notify our support team immediately. That account and all associated data will be deleted without delay.

9 Responsible Gaming and Data Use

Information about your gaming activity is used not only to improve services, but also for your own safety. If a user's gaming pattern shows signs of excessive play, we can offer support.

On the Responsible Gaming page, we explain in detail how we help you set gaming limits, self-exclude, and use protective tools.

10 Policy Changes

db222 c reserves the right to update this privacy policy at any time. If there are significant changes, you will be notified by your registered email or through the platform. If you continue using the platform after a revised policy takes effect, this will be taken as acceptance of the new policy.

If you have any questions about policy changes or difficulty understanding any part of this document, please contact us. You can also visit our FAQ page for answers to common questions.